If a resident has questions about the procedure, what should you do?

If a resident has questions about the procedure, what should you do?

• A. Concerns
• B. Requests
• C. Questions
• D. Opinions

Answer: (C)

When a resident has questions about the procedure, respond with clear, calm, and respectful communication. Provide straightforward explanations about what will happen, why it’s done, and what the resident might feel or experience. Use plain language, avoid medical jargon, and check for understanding by asking the resident to paraphrase what you’ve said or to summarize their questions. If you’re unsure of an answer, say you’ll find out and then follow up with the nurse or supervisor. This approach helps reduce anxiety, supports informed participation in care, and keeps the resident feeling respected and informed.

When a resident has questions about the procedure, respond with clear, calm, and respectful communication. Provide straightforward explanations about what will happen, why it’s done, and what the resident might feel or experience. Use plain language, avoid medical jargon, and check for understanding by asking the resident to paraphrase what you’ve said or to summarize their questions. If you’re unsure of an answer, say you’ll find out and then follow up with the nurse or supervisor. This approach helps reduce anxiety, supports informed participation in care, and keeps the resident feeling respected and informed.