Which step involves identifying the resident and addressing them by name (Mam/Sir) until directed otherwise?

Which step involves identifying the resident and addressing them by name (Mam/Sir) until directed otherwise?

• A. Identify
• B. Name
• C. Greet
• D. Call

Answer: (A)

Identifying the resident is about confirming who you are caring for and starting the interaction with respectful, appropriate addressing. Before doing anything, you verify the person’s identity to prevent mix-ups and ensure you’re following the correct care plan. Addressing them by name or with Mam/Sir during this step helps establish the correct person and sets a respectful tone for care. While greeting or using a name are part of communication, they don’t by themselves ensure you’re with the right resident; identification explicitly covers verifying identity and establishing proper address first.

Identifying the resident is about confirming who you are caring for and starting the interaction with respectful, appropriate addressing. Before doing anything, you verify the person’s identity to prevent mix-ups and ensure you’re following the correct care plan. Addressing them by name or with Mam/Sir during this step helps establish the correct person and sets a respectful tone for care. While greeting or using a name are part of communication, they don’t by themselves ensure you’re with the right resident; identification explicitly covers verifying identity and establishing proper address first.